Privacy Policy soxo66 – Your Data Protection

This Privacy Policy ("Policy") describes the personal information collection, use, protection, and disclosure practices carried out by soxo66 through our official platform at soxo66.bar. We understand that your trust is our most valuable asset, and we take this responsibility seriously.

By registering an account or using any soxo66 service, you agree to the terms set out in this Privacy Policy. Please read this document carefully. If you have any questions, our support team is available via 24/7 live chat.

Soxo66 collects your personal information through several different means as you use our platform. The type of information collected depends on the nature of your interaction with soxo66.

Information you provide directly:

• Full name as stated in your official identification document.
• Active email address for communications and account recovery.
• Mobile phone number registered in Malaysia.
• Date of birth for age verification (must be 18 years of age or older).
• Full residential address for KYC and identity verification purposes.
• A copy of your ID card, passport, or other identity verification document when requested.
• Bank account or e-wallet details (DuitNow, Touch 'n Go eWallet, Boost, GrabPay) for processing deposits and withdrawals.

Information collected automatically:

• IP address and geographic location data (city/state level).
• Device type, operating system, and web browser version used.
• Gaming activity history, including bets placed and games played.
• Login timestamps, session duration, and platform usage patterns.
• Cookie data and session identifiers to maintain your login experience.

Information collected by soxo66 is used exclusively for legitimate platform operations and to ensure the best experience for every player. We never use your data for unrelated purposes without your explicit consent.

You may withdraw consent to receive promotional communications at any time via your account settings or by contacting our support team.

Soxo66 sell, rent, or trade your personal information to any third party for marketing or commercial purposes. However, there are limited situations where your information may be shared:

• Payment service providers: Required transaction details are shared solely with licensed payment providers (DuitNow, FPX, e-wallets) to process your deposits and withdrawals.
• Licensed game providers: Usernames and session data may be shared with game software providers (such as slot and live casino platforms) to enable access to games.
• Legal authorities: soxo66 will comply with any court orders or lawful requests from law enforcement agencies related to fraud prevention or financial crime.
• Analytics service providers: Anonymised usage data may be shared with analytics services for platform improvement purposes.

Soxo66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Required for core platform functionality, including login authentication and session management. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collects data on how the platform is used (most visited pages, response times) to help us improve our services.
• Functional Cookies: Stores your preferences such as language, display theme, and personal settings so you do not need to configure them again each time you login.
• Analytical Cookies: Anonymised data that helps us understand overall usage patterns. This data is not linked to your personal identity.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the soxo66 platform. For a full guide on managing cookies in Chrome, Firefox, Safari, or Edge, please refer to your browser's privacy settings.

Soxo66 implements a range of technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. These measures include:

• End-to-end encryption using TLS 1.3 protocol for all data communications.
• Passwords are stored in hashed form using the bcrypt algorithm — we have no knowledge of your password.
• Internal and external security audits are conducted regularly by independent cybersecurity experts.
• Strict role-based access control (RBAC) — soxo66 staff can only access data required for their specific tasks.
• A comprehensive incident response plan to handle any data breach within 72 hours.

As a soxo66 player, you have the following rights regarding your personal information. We are committed to respecting and facilitating the exercise of these rights:

• Right to Access: You may request a copy of all personal information we hold about you at any time.
• Right to Rectification: If your information is inaccurate or outdated, you have the right to request an immediate correction.
• Right to Erasure: You may request the deletion of your account and personal data, subject to legal obligations that require us to retain certain records.
• Right to Restrict Processing: Under certain circumstances, you may request that we stop processing your data while a dispute is being resolved.
• Right to Data Portability: You have the right to receive your data in a machine-readable format for transfer to another platform.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.

To exercise any of the above rights, contact our support team via live chat. Requests will be processed within 14 working days.

Soxo66 retains your personal information for as long as your account is active or as long as necessary to provide our services. Specific retention periods are as follows:

• Active account data: Retained for as long as your account remains active on the soxo66 platform.
• Financial transaction records: Retained for 7 years after a transaction is made, in accordance with anti-money laundering (AML) legal requirements.
• Support communication logs: Retained for 3 years for reference and dispute resolution.
• KYC verification data: Retained for 5 years after account closure, in line with international compliance standards.
• Access and activity logs: Retained for 1 year for security and audit purposes.

Once the retention period expires or an approved deletion request is fulfilled, your data will be permanently deleted or fully anonymised so that it can no longer be linked to your identity.

Soxo66 is an online gaming platform that intended for individuals aged 18 and above only. We do not knowingly collect, process, or store any personal information from minors.

Every new account registration requires age verification, and we conduct KYC checks to ensure compliance with the minimum age requirement. If we find that a minor's personal information has been collected inadvertently, we will take immediate steps to delete that data and close the relevant account.

Soxo66 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or new platform features.

When significant changes are made to this Policy, we will notify you via:

• A prominent notice on the soxo66 platform homepage for a minimum of 7 days.
• Email notification to your registered email address.
• In-platform notification upon next login.

The "Last Updated" date at the top of this page will be revised whenever changes are made. Your continued use of the soxo66 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact the soxo66 Privacy Officer through the following channels:

We are committed to responding to all privacy enquiries within 3 working days. For official requests related to data access or deletion, please include your full name and account number to expedite the verification process.